By accessing or using Vypo (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.
You must be at least 18 years old to use the Service.
You represent and warrant that you have the legal authority to enter into these Terms.
If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
If you do not have such authority, you must not use the Service.
2. Service Description
Vypo is an AI-powered social media management platform that helps small businesses generate, schedule, and publish content to social media platforms including Instagram and Facebook.
We provide AI-generated text, image, and scheduling suggestions.
AI-generated content is provided as suggestions only; it is not a guarantee of accuracy, suitability, or business outcome.
We do not guarantee any specific results, engagement levels, follower growth, conversions, sales, or other outcomes from using the Service.
Features, limits, and availability may change without notice.
3. Account Registration
You must provide accurate, current, and complete information when registering.
You are solely responsible for maintaining the confidentiality of your account credentials.
You are responsible for all activity that occurs under your account, whether or not authorized by you.
One person or legal entity per account. You may not share, transfer, sell, or assign your account.
You must notify us immediately of any unauthorized access or security breach.
We reserve the right to refuse service, suspend, or terminate accounts at our sole discretion.
New subscribers receive a 7-day free trial. After the trial, your subscription automatically renews at the published price unless cancelled before the trial ends.
Subscriptions automatically renew at the end of each billing period (monthly or annually) until cancelled.
By subscribing, you authorize Vypo (via Stripe) to charge your payment method on a recurring basis for the subscription fees and any applicable taxes.
We may change prices at any time. Material price changes will be communicated at least 30 days in advance via email.
All prices are in U.S. Dollars (USD) and are exclusive of applicable taxes unless otherwise stated.
7-Day Satisfaction Guarantee: If you are not satisfied with the Service, you may request a full refund of your first paid subscription period within 7 days of the date your free trial converts to a paid subscription. To request a refund, email support@vypo.io. This guarantee applies once per customer account and does not apply to renewals after the first paid period.
After the 7-day satisfaction guarantee window, no refunds are issued for partial billing periods, unused time, or unused features.
Any additional refunds beyond the above are issued solely at Vypo's discretion and are not a contractual right.
If a payment fails, we may suspend or terminate your Service after reasonable notice and additional collection attempts.
5. Cancellation
You may cancel your subscription at any time from Settings → Billing in your dashboard.
Your access continues until the end of the current paid billing period.
No refunds are issued for unused time after cancellation, except as covered by the 7-Day Satisfaction Guarantee in Section 4.
We may suspend or cancel your account for violation of these Terms, with or without prior notice.
Upon cancellation, your data is retained for up to 30 days to allow reactivation, then permanently deleted from active systems. Backup copies are purged within 90 days.
6. AI-Generated Content
You are solely responsible for any content posted to your social media accounts, whether reviewed manually or scheduled automatically.
Content produced by Vypo is generated by artificial intelligence and machine-learning models.
We do not warrant the accuracy, originality, legality, or appropriateness of AI-generated content.
AI can produce content that is incorrect, misleading, biased, offensive, infringing, or otherwise unsuitable. You must review, edit, and approve all content before it is published.
Use of any "Full Auto" or auto-publish feature is at your own risk. You expressly assume full responsibility for all content published through such features.
Vypo is not liable for any damages, losses, claims, or penalties arising from AI-generated content, including but not limited to defamation, IP infringement, regulatory violations, or reputational harm.
7. Intellectual Property
The Vypo platform — including all software, code, design, branding, trademarks, and the purple-owl mascot — is the exclusive property of Vypo and its licensors.
Subject to the limitations of AI-generated output law, you own the content you create with the Service and may use it for any lawful purpose.
You grant Vypo a worldwide, royalty-free, non-exclusive license to host, store, process, transmit, display, and create derivative works of your content solely for the purpose of operating, improving, and securing the Service.
You grant Vypo a license to use de-identified, aggregated data derived from your usage to train and improve our AI models and Service.
You retain all rights to content you upload (photos, logos, brand assets).
We retain all rights, title, and interest in our AI models, algorithms, prompts, training methodologies, and Service infrastructure.
8. User Content and Conduct
You agree not to:
Upload, generate, or distribute content that is illegal, infringing, defamatory, obscene, threatening, harassing, hateful, or sexually explicit.
Use the Service to send spam, engage in mass posting, or otherwise abuse social media platforms.
Violate the terms of service of Instagram, Facebook, or any other connected platform.
Use the Service to impersonate any person or entity, or misrepresent your affiliation.
Use the Service to deceive, defraud, or harm any individual or business.
Reverse engineer, decompile, scrape, or attempt to extract source code or training data.
Interfere with, disrupt, or attempt to gain unauthorized access to the Service or other accounts.
We may, at our sole discretion and without prior notice, remove content, suspend features, or terminate accounts that violate these Terms. You are solely responsible for complying with all laws applicable to your use of the Service.
9. Third-Party Services
The Service integrates with third parties including Meta (Instagram & Facebook), Stripe (payments), OpenAI (AI generation), Supabase (database/auth), Resend (email), and Vercel (hosting).
Your use of connected platforms is subject to their respective terms of service and privacy policies. Vypo is not a party to those agreements.
We are not responsible for outages, API changes, rate limits, account bans, content removal, or any other actions taken by third-party services.
We do not guarantee continuous availability of integrations and may discontinue any integration at any time.
10. Data and Privacy
Our collection, processing, and storage of personal data is described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to such processing and represent that you have all necessary rights to provide any personal data you submit (including data about your customers and audience).
11. Limitation of Liability
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
To the maximum extent permitted by law, Vypo, its officers, directors, employees, affiliates, and agents shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to: lost profits, lost revenue, lost or corrupted data, business interruption, loss of goodwill, social media account suspension or loss, regulatory penalties, third-party actions, or damages arising from AI-generated content.
Our total cumulative liability arising out of or relating to the Service or these Terms shall not exceed the greater of (a) the amount you paid to Vypo in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) one hundred U.S. dollars (USD $100).
These limitations apply regardless of the legal theory (contract, tort, statute, or otherwise), even if Vypo has been advised of the possibility of such damages.
Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the maximum extent permitted by applicable law.
12. Indemnification
You agree to indemnify, defend, and hold harmless Vypo, its officers, directors, employees, affiliates, contractors, and agents from and against any and all claims, demands, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use or misuse of the Service; (b) your content, including any content auto-published on your behalf; (c) your violation of these Terms or any applicable law; (d) your violation of any third party's rights, including intellectual property, privacy, or publicity rights; or (e) any dispute between you and any third party.
13. Dispute Resolution
These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws principles.
Informal resolution. Before initiating any formal dispute, you agree to first contact us at support@vypo.io and attempt to resolve the dispute informally for a period of at least 30 days.
Binding arbitration. Any dispute not resolved informally shall be finally resolved by binding arbitration administered under the rules of a recognized arbitration provider, conducted in English, on an individual basis only.
Class action waiver. You agree to resolve disputes with Vypo on an individual basis. You waive any right to participate in a class action, class arbitration, or representative proceeding.
Small claims exception. Either party may bring an individual action in small claims court for disputes within that court's jurisdiction.
If arbitration is held unenforceable, exclusive jurisdiction and venue shall lie in the state or federal courts located in Delaware.
14. Modifications
We may modify these Terms at any time at our discretion.
Material changes will be communicated by email and/or in-product notice at least 30 days before they take effect.
Your continued use of the Service after the effective date of revised Terms constitutes your acceptance of those Terms.
If you do not agree to the revised Terms, you must stop using the Service and cancel your subscription.
15. Termination
We may suspend or terminate your account, with or without notice, for violation of these Terms or for any other reason at our sole discretion.
Upon termination, your right to access the Service ceases immediately, and your data will be deleted in accordance with Section 5.
The following sections survive termination: 6 (AI-Generated Content), 7 (Intellectual Property), 10 (Data and Privacy), 11 (Limitation of Liability), 12 (Indemnification), 13 (Dispute Resolution), 15 (Termination), and 16 (Miscellaneous).
16. Miscellaneous
Entire agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Vypo regarding the Service.
Severability. If any provision is held unenforceable, the remaining provisions remain in full force and effect.
No waiver. Our failure to enforce any right or provision is not a waiver of that right or provision.
Assignment. You may not assign your account or rights under these Terms without our prior written consent. We may assign these Terms freely.
Force majeure. Neither party is liable for delays or failures due to events beyond reasonable control (e.g. natural disasters, war, government action, network outages, third-party API failures, pandemics).
Notices. We may give notice by email to the address associated with your account or by posting in the Service.
Headings are for convenience only and do not affect interpretation.